The Lincoln Pledge: Unrivalled Service Comes Standard

October 25th, 2017 by

Being there for you begins with our pledge. It’s our collective promise to be there for you and your Lincoln. From our trusted service advisors to expert technicians to the voice on the phone – we’ll be there for you and your Lincoln wherever, whenever, if ever you need us.

-The Lincoln Pledge

The Lincoln Pledge

When you buy a Lincoln, you buy a finely engineered luxury vehicle. Inside, you’ll find a cabin finished with only the best materials like Bridge of Weir Leather imported from Scotland. On the outside, you’ll find the marriage between sophisticated style and technology. Just consider the Lincoln embrace which projects the brand’s crest on the ground when it senses your approach. And under the hood, you’ll find a lineup of powerful, efficient engines. But owning a Lincoln is about much more than the vehicle.

A number of automakers can provide carefully built vehicles with good performance. But the way their dealers treat customers rarely reach the same level of care and attention. And that’s important because owning a vehicle is an experience. And a great deal of that experience is constituted by interactions that take place outside of the vehicle, in the service department or the showroom.

The Lincoln Pledge

Unlike many manufacturers, Lincoln’s obligation to its customers does not end at the point of purchase. The same attention to detail evident in the construction and design of each Lincoln vehicle is reflected in the customer care at the dealership and service department. Through every stage of ownership, the staff at Capital Lincoln are ready when you need them. These ideals are formalised in the Lincoln Pledge and reflected in the following services:

  • Maintenance plans
  • 24/7 Roadside Assistance
  • Expert maintenance advice
  • Loaner vehicle during service
  • Complimentary car wash
  • Vehicle and Parts warranties
  • Multi-Point Inspection: Knowing is confidence.


Forget all your negative preconceptions about service departments. Repairing or maintaining your vehicle at Capital Lincoln is simple, affordable, and enjoyable. During every service visit, trained technicians will perform these services:

  • Change engine oil and filter
  • Tire rotation and inspection
  • Wheel inspection
  • Fluid levels and top-up
  • Radiator, cooler, and heater
  • Windshield
  • Washer spray and wiper operation
  • Engine and cabin air filter
  • Battery performance
  • Full brake inspection

When you shop with Capital Lincoln, you get first-class service and personalised care that doesn’t end when we give you the keys. Whether you’re shopping for a new vehicle or completing routine maintenance, the Lincoln Pledge ensures that your experience is unparalleled.

Posted in Service & Parts