Customer Testimonials

Excellent
Capital Ford Lincoln4.3
Based on 1101 reviews
greg rogers
1 day ago
Honest. Reliable. Excellent communication.
good service
Response from the owner:Thanks for taking the time to leave us a 5 star review with your feedback! We’re so glad you had a positive experience with us at Capital Ford Lincoln, and we look forward to welcoming you again in the future!
Great place, cozy environment and excellent customer service 👌
Response from the owner:Thank you for your kind words, Emmanuel! We're thrilled you enjoyed the cozy atmosphere and our customer service. We hope to serve you again in the future!
Jenny Langrell
1 week ago
Owned 4 different brands of vehicles from Volvo to not so luxury and this one, Lincoln Aviator, beats them all. Service that is reliable and helpful and does what they say. Offers pickup and delivery which is so handy in busy live. Always polite and easy to deal with.
Response from the owner:Thank you Jenny for the fantastic review!

We’re thrilled to hear your Lincoln Aviator stands out among the vehicles you’ve owned, that’s high praise! It’s great to know our team’s reliable service, clear communication, and pickup & delivery option have made things easier for your busy life.

We truly appreciate you supporting Capital Ford Lincoln and look forward to continuing to take great care of you!
Pauline Goto
1 week ago
I had a great experience buying my new Ford F-150 from the dealership. Josiah Uminga was very helpful, professional, and friendly throughout the entire process. He made everything easy to understand and made sure I was comfortable with my purchase. The whole experience was smooth and stress-free. I highly recommend asking for Josiah Uminga if you’re looking to buy a vehicle. Thank you for the excellent service!
Response from the owner:Thank you for the wonderful review! We're so glad to hear you had a smooth and stress-free experience purchasing your Ford F-150. Josiah will be thrilled to know his helpful, professional, and friendly approach made a difference. We truly appreciate your recommendation and hope you enjoy your new truck!
Ron Davey
1 week ago
Excellent service. Quick response to any questions or concerns I had (which were minimal since everything is explained before hand. Communication from them was excellent and efficient.
Response from the owner:Thank you so much for your kind words, Ron! We’re glad to hear everything was clearly explained and that our communication met your expectations. Thank you for choosing Capital Ford Lincoln for you vehicle's service needs, we look forward to welcoming you again in the future!
Alo White
1 week ago
Jordan is wonderful and is an exceptional human.
Response from the owner:Thank you for the kind words! We’re so glad to hear Jordan made such a positive impact. We’ll be sure to pass this along—he’ll love it!
THUNDER SOCK440
2 weeks ago
Great Experience. Great staff. Fast, friendly, efficient from start to finish. Bought a Mustang GT. Car was as promised, the price was the price quoted to me, no hidden fees or gimmicks. I would highly recommend Capital Ford over the other Ford dealers. Simran was my Salesman, and was fantastic. Will definitely return to this dealership.
Response from the owner:Thank you for the amazing review! We’re thrilled to hear everything was fast, transparent, and exactly as promised.

Simran will love the shoutout! Enjoy that Mustang GT—great choice—and we look forward to seeing you again!
Jordan Kurbis
2 weeks ago
Fantastic experience purchasing a used vehicle. Noah did a great job getting us into our perfect SUV, and the financing went incredibly smooth with Dave. Highly recommend stopping in when looking for a vehicle.
Response from the owner:Thank you for the great review! We’re so glad Noah helped you find the perfect SUV and that Dave made the financing process smooth and easy.

We really appreciate the recommendation—enjoy your new ride!
Amber Neufeld
2 weeks ago
Dealt with Simran when I was looking for a new vehicle, first time purchasing new - he was helpful over the phone and in texting with him, answered all my questions, and it never felt like I was being forced into things or rushed through. He got me a great deal, was fair and forthcoming with explaining charges, and was very friendly.

Had an easy time dealing with the finance part too, Justine was great and made the process painless. When picking up, the general manager even gave me a snow broom from the back to make sure I didn't scratch the car!

I went to another Ford dealership before this and had an awful experience with the sales staff and the sales manager, so this was a breath of fresh air. Thanks Capital Ford!
Response from the owner:Thank you for the great review! We’re so glad Simran and Justine made your first new car experience easy and stress-free.

Enjoy your new ride, and thanks for choosing us!