Customer Testimonials

Excellent
Capital Ford Lincoln4.3
Based on 1177 reviews
John Paras
1 day ago
Advisor is good👍👍
Response from the owner:Thank you so much for taking the time to leave us a 5 star review, John! We truly appreciate you choosing Capital Ford Lincoln for your automotive needs. Happy driving! 😁🚗
Jessica Hamm
1 day ago
Massive thank you to Ken in their Service Dept for his patience and attention to detail! His humour and positivity was definitely a bonus. I really appreciated this expereince- it was quick and painless!!
gary goyal
2 days ago
I recently bought my car from Kartik and had a great experience. Kartik was professional, helpful, and made the whole buying process smooth and straightforward. He answered all my questions and made sure I was comfortable with the purchase. I’m very happy with the car and the service I received. Highly recommended if you’re looking for a car and want to deal with someone trustworthy and helpful. Thank you, Kartik!
Response from the owner:Thank you so much for the fantastic review, Gary! We’re thrilled to hear Kartik made your vehicle purchase smooth, straightforward, and stress-free. We’ll be sure to share your kind words with him! Enjoy your new car, and thank you for the recommendation!
Coreen Poitras
3 days ago
Excellent customer service from dealership Katie in service was excellent!
Response from the owner:Thank you for taking the time to leave us a 5 star review, Coreen! We appreciate you choosing us here at Capital Ford Lincoln for your vehicle's service needs, and we'll be sure to pass along the kind words to Katie 😁 Take care and happy driving!
Muhammad Ahsan
4 days ago
Amazing service with Igor and Justine!
Response from the owner:Thank you so much for the kind words, Muhammad! We’re thrilled to hear Ihor and Justine provided amazing service. We’ll be sure to share your shoutout with them! Thanks for choosing Capital Ford!
Pawandeep Brar
7 days ago
Excellent Experience at Ford Capital I had a great experience purchasing my vehicle from Ford Capital. The entire process was smooth, professional, and stress-free. A special thank you to Kartik from Sales for being so helpful, patient, and knowledgeable throughout the vehicle-buying process. He made sure I understood everything and never made me feel pressured. I also really appreciate Sam from Financing for making the financing process easy and straightforward. Sam was professional, helpful, and took the time to explain everything clearly. Thank you to the entire Ford Capital team for making my vehicle purchase such a positive experience. I would definitely recommend Kartik, Sam, and Ford Capital to anyone looking for a new vehicle!
Response from the owner:Thank you so much for the incredible five-star review, Pawandeep! We’re thrilled to hear that Kartik and Sam made your vehicle purchase smooth, professional, and stress-free. It’s wonderful to know that Kartik took the time to answer your questions and make sure you felt comfortable without any pressure, while Sam made the financing process simple and easy to understand. We’ll be sure to share your kind words with both of them! Thank you for choosing Capital Ford and for recommending our team. Congratulations on your new vehicle, and we look forward to serving you again in the future!
Kerri E
1 week ago
Fantastic car buying experience! Thanks to Riley for exceptional patience with my spouse, and making a deal that made it worth coming down to the dealership (also thanks for leaving your brother's bday party to meet with us after hours!). And then letting Braiden, the Lincoln manager take over and answer every single question for our first Lincoln purchase. I don't think my spouse was ever left speechless after a car negotiation before, but he had nothing left to ask for! We really appreciated the level of service we got this week at Capital. Looking forward to continuing to deal with this dealership in the future. This was our first purchase at Capital.
Response from the owner:Thank you so much for sharing such an incredible review, Kerri! We’re thrilled to hear that Riley and Braiden went above and beyond to make your first Lincoln purchase such a fantastic experience. We love hearing that they took the time to answer every question, make the process comfortable, and ensure you felt well taken care of from start to finish. We’ll definitely pass along your kind words to Riley and Braiden! Congratulations on your new Lincoln, and thank you for choosing Capital Ford Lincoln for your first purchase with us. We truly appreciate your business and look forward to seeing you again in the future!
Avi Bahl
1 week ago
Purchased 2026 F150 from Igor. Had a pleasant experience.
Response from the owner:Thank you for the great review, Avi! We’re so happy to hear you had a pleasant experience with Ihor. Congratulations on your new 2026 Ford F-150! We truly appreciate your business and hope you enjoy your new truck for many miles to come!
doug lang
2 weeks ago
Took two tries but they got it right.big thanx to the team.
Response from the owner:Thank you for leaving us a positive review, Doug! We appreciate you giving our team at Capital Ford Lincoln the opportunity to make things right. Our Service Department is always here to ensure your vehicle gets the care it needs, and we look forward to helping you out next time!
Russ Young
2 weeks ago
Great customer service they really good over and above when needed! Thanks Katie and Ray!
Response from the owner:Thank you so much for the wonderful review, Russ! We love hearing that Katie and Ray went above and beyond to take great care of you. We'll be sure to pass along your kind words to the team, thank you for choosing Capital Ford Lincoln! 😁